What if I do not like my cottage when I arrive?
Is the kitchen fully equipped with pots & pans?
What to Expect From Your Cottage: First of all, we tend to call everything a "cottage," from the tiniest cottage, to a townhouse condominium, to an elegant year-round home with everything but a live-in maid. We endeavor to represent all of our cottages accurately and, with many of our rentals made sight unseen, we take this responsibility seriously. As one of Cape Cod's foremost rental agents, we know that our continued success depends on the happy union of satisfied owners and tenants. A clean cottage, as discussed previously, is of paramount importance; and while we know there will be irresponsible tenants from time to time, we do not expect you to live with someone else's dirt. Every cottage will have features you like and possibly some you don't like. We urge you to share your reactions with us, both to aid in selecting future cottages for you and to let our owners know how people feel about the accommodations provided. We highly recommend that you view the property in advance of making a reservation. Reservations will not be made contingent upon you viewing the property. If you or a representative is unable to view the property before making a lease and beginning tenancy, you will have no recourse if you feel that the property does not fit your "mental picture." Chatham Vacation Rentals will not be liable for changes in equipment and furnishings, misinformation or typographical errors in property description or website.
Do I need to bring my own linens?
What do I need to bring?
What to Bring: You must provide your own sheets, pillow cases, towels, table linens and any other consumable products. Most everything else you need for basic housekeeping is provided including at least one blanket per bed. The cottages we handle are individually owned and thus reflect the tastes and needs of each owner. It is impossible for us to know the firmness of every mattress, the number and size of every pot and pan and the like. We try to keep track of such things as toasters, irons, lobster pots, coffee pots, beach chairs, etc., and will answer questions regarding their probable availability as best we can. Many owners do provide all or some of these things, but they may also break or disappear without our knowing. Therefore, neither we nor our owners guarantee the availability or continued operation of miscellaneous items of this sort. If any of these things is critical to your vacation enjoyment, you should bring it with you.
What is the telephone number of my cottage?
Are there telephones in the cottages?
Telephones: Some of the cottages have a telephone which is provided as a convenience by the owner. All TOLL CALLS (any time you must dial "1" or "0") must be charged by the tenants TO THEIR HOME PHONE OR CREDIT CARD. Avoid having any toll charges show up on the owners' phone bill. It is very inconvenient for the owner. If we must collect toll charges from you, you will be charged a fee by our office. Whenever possible, we will indicate the cottage phone number on the front page of your lease. These numbers are subject to change without our knowledge. Therefore, if you leave the number with someone at home or your office, also leave the owner's name and cottage address (see your lease) so that the information operator can be called if the number has been changed. We are not responsible for changes in property telephone numbers.
Can I receive mail at the property?
Mail & Messages: Chatham Vacation Rentals cannot deliver mail or messages. If you wish mail service, this can be arranged through the Post Office in the village in which you are staying. Since the services provided vary with the size of the branch, you should contact them by phone in advance. Numbers are available from the information operator under "United States Postal Service" for the village shown on your lease. In most instances you will have to go to the Post Office to pick up your mail. If you do leave our name and address with someone, you should stop by the office frequently to check for messages. We will not deliver messages except in cases of bona fide personal emergency.